Privacy Policy
Last updated: August 2026
Information We Collect
We collect only the details you choose to share with us: your name, contact details, country of residence, and the health information you provide when enquiring about a program. Website analytics record anonymised usage data such as pages viewed and approximate region.
How We Use Your Information
Your information is used to respond to your enquiry, prepare a medical assessment, coordinate your visit, and maintain the clinical records that Thai medical regulations require us to keep.
Medical Confidentiality
Clinical information is treated as confidential medical data under Thai law and our internal policies. It is accessible only to the physicians and coordinators directly involved in your care.
Sharing and Disclosure
We do not sell, rent or trade personal information. Data is shared with third parties only where you have asked us to do so, or where disclosure is required by law or by a regulatory authority.
Data Retention and Security
Records are stored on access-controlled systems and retained for the period required by Thai medical record-keeping rules, after which they are securely destroyed.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time, subject to any legal retention obligations that apply to clinical records.
Cookies
Our website uses essential cookies to function and optional analytics cookies to help us understand how visitors use the site. You can disable non-essential cookies in your browser at any time.
Questions? Write to care@bangkokstemcellcenter.com or visit us at Bangkok Mediplex, Sukhumvit Road, Soi Sukhumvit 42, Phra Khanong, Khlong Toei, Bangkok 10110, Thailand.